At proton888, your privacy is our priority. This document clearly explains how we collect, use, store, and protect the personal information of every member using our platform.
Proton888 invests in best-in-class security infrastructure to ensure every member's information is always protected.
All data transmitted between your device and the proton888 servers is protected with industry-standard 256-bit SSL encryption, ensuring no third party can intercept your information.
Your personal data is stored on servers protected by multi-layered firewalls and 24/7 monitoring systems. Internal access to member data is restricted to authorized personnel only.
A layered access control system ensures that only authorized personnel can access members' personal data, with every access recorded in a reviewable audit log.
Proton888 has never and will never sell, rent or transfer members' personal data to third parties for marketing or commercial purposes without your explicit consent.
Our identity verification (KYC) process is handled with full confidentiality. Submitted documents are used solely for verification and legal compliance purposes, and are stored in a fully secure environment.
As a member, you have the right to request a copy of your personal data, correct inaccurate information, or request data deletion upon account closure, subject to legal compliance requirements.
Welcome to the proton888 Privacy Policy page. This document constitutes a legal agreement between you as a registered member (or prospective member) and proton888, and sets out in detail how we handle your personal data throughout your use of our platform.
This Privacy Policy applies to all services provided by proton888 through the proton888.onl website, mobile app (where available), and any official communication channels we operate, including email, live chat, and social media. By registering for or using any of our services, you are deemed to have read, understood, and agreed to this Privacy Policy in its entirety.
We encourage you to read this document carefully. Should you have any questions, our customer support team is available via 24/7 live chat.
Proton888 collects your personal information through several different methods, depending on how you interact with our platform. The information we collect can be divided into two main categories: information you provide directly, and information collected automatically while you use the platform.
Information you provide directly:
Information collected automatically:
Every piece of data we collect has a clear and lawful purpose. proton888 does not collect unnecessary data or use it for purposes unrelated to platform operations. The following are the primary purposes for which your personal data is used:
Proton888 will only use your personal data for the purposes stated above. Any use for other purposes will require your separate consent beforehand.
Proton888 takes a highly cautious approach to sharing personal data with third parties. In general, we do not share, sell or disclose your personal data to any external party without your explicit consent. However, there are certain situations where data sharing is necessary for platform operations:
Trusted service providers: We work with third-party service providers who help us operate the platform, including payment gateway providers, licensed gaming platforms, secure cloud services, and analytics tools. All such providers are bound by strict confidentiality agreements and are only permitted to use data for purposes we specify.
Legal requirement: proton888 may be required to disclose personal data to government authorities, regulatory bodies or law enforcement agencies when mandated by law or a valid court order.
Fraud prevention: In cases involving fraudulent activity or serious security threats, we may share necessary information with industry bodies or law enforcement agencies to protect the interests of our members.
We never sell your personal data to advertisers, data brokers, or any third party for marketing purposes. This is proton888's absolute commitment to all its members.
The proton888 platform uses cookies and similar tracking technologies to enhance your experience while using our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality and your overall user experience.
Proton888 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Generally, active account data is retained for the duration your account remains active plus 7 years after account closure, in line with Malaysia's financial legal requirements.
Financial transaction records are retained for a minimum of 6 years in accordance with the Companies Act and relevant AML regulations. Customer support communication logs are retained for 3 years for reference and dispute resolution purposes. Upon expiry of the retention period, data will be securely deleted or anonymized in accordance with established procedures.
The security of your personal data is a responsibility we take very seriously. proton888 implements multiple layers of technical and organizational security measures to protect your data from unauthorized access, leakage, modification, or destruction.
All data transmitted through our platform is protected with TLS 1.3 and 256-bit SSL encryption, ensuring that communications between your device and our servers cannot be read by any third party.
2FA is available for all member accounts as an additional layer of protection. We recommend all members enable 2FA in their account settings.
Our security team continuously monitors systems to detect any suspicious activity or intrusion attempts, with automated alert systems that respond immediately.
Our data is regularly backed up to separate, secure locations, ensuring service continuity and data protection even in the event of unexpected technical failures.
Our platform and security infrastructure undergo regular audits by qualified independent bodies to ensure security standards are consistently maintained at the highest level.
As a proton888 member and data subject under applicable data protection laws, you have certain rights regarding the personal data we hold about you. We fully respect and facilitate the exercise of these rights.
Requesting a copy of all personal data we hold about you
Correcting inaccurate or incomplete data
Requesting data deletion when it is no longer required
Objecting to the processing of your data for specific purposes
Receiving your data in a machine-readable format
Restricting data processing while a dispute is being resolved
To exercise any of the rights above, please contact our customer support team via live chat or email at [email protected]. We will process your request within 14 business days. In some cases, we may need to verify your identity before processing the request to ensure the security of your account.
The proton888 platform is exclusively for adults aged 18 and above. We do not intentionally collect or process personal data of children under the age of 18. Should we discover that a child's personal data has been inadvertently collected, we will take immediate steps to delete that data and close the account in question.
Parents and guardians who believe their child may have registered an account on our platform are urged to contact us immediately via live chat or email for prompt action.
As an online platform operating across multiple regions, proton888 may process or store your data on servers located outside Malaysia. Any cross-border data transfer is carried out with data protection safeguards equivalent to those provided in Malaysia, and is subject to data processing agreements that comply with international standards.
We ensure that all overseas service providers we engage comply with strict data protection standards and have adequate security measures in place to safeguard your personal data.
While we take every reasonable precaution, no security system can be guaranteed 100% safe. In the event of a data breach that may affect your rights and freedoms, proton888 is committed to:
Important: Keep the email address and phone number registered to your account up to date so we can reach you promptly if any security issue arises that requires your attention.
Proton888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, legal requirements or other operational reasons. When significant changes occur, we will notify you via an in-platform notification or by email to your registered address.
The effective date of the latest version of this Privacy Policy will always be displayed at the top of this document. Continued use of our platform after any changes are published constitutes your acceptance of the updated version. If you disagree with any amendments, please contact us to discuss further or to request account closure.
We recommend you review this page regularly to stay informed of the latest practices proton888 uses to handle your personal data.